If you are running an online store in India, you will have to add COD as a preferred payment method. Manual payments are more comfortable for customers rather than online payments. This guide will cover all the things you should know about Cash on Delivery as a manual payment method in India.
This goes without saying. Whenever someone buys a product online, it’s called online shopping. People can easily browse through various products and buy their favorite ones online.
The next thing that you should know about is COD. COD stands for Cash on Delivery. It’s a manual payment option for shoppers. People can buy the product online and then they have an option to pay manually when it arrives at their home. It’s a more preferable option for people in India.
Digital payments are when the person pays via online means of transfer such as debit/credit card, net banking, UPI, etc. Digital payments are increasing in India but there are a majority of people who prefer COD or manual payments. Lack of debit cards and knowledge is the main reason why people prefer offline payments. Trust is also an issue for some people.
In recent times, digital payments are also increasing a lot. You can offer both types of payment methods on your website. Some prefer manual payment methods whereas online payments are suitable for some people.
It’s always great to have COD in an online store especially if you are new and running it in India.
You can still also offer online payments after they reach the location. A person can pay via UPI when the delivery person arrives with their order. Recently, this type of method is applied by many businesses. You can offer the option to do so.
Here are some of the questions you need to ask before you offer manual payment methods for your customers.
If you are not offering Cash on Delivery (COD) in India, you are losing a lot of your customers. Adding another payment method as one of the options will increase sales. A small hack can be a reason for the exponential growth of your business. You can surely add it and see it for yourself. Make sure you have checked the list before adding COD.