E-commerce help desk software is becoming increasingly popular as the COVID-19 pandemic grows in scope and intensity. Wise merchants are turning to third-party solutions to help them deal with the rising demand on their customer support teams as one of the pandemic's emerging industries. During a pandemic, there are limited customer touchpoints for customer service on your eCommerce Website.

Social media has become a major part of business. Big businesses can afford to hire people to run their social media accounts for them, as it is a full-time job when done right. Small business owners often just do not have the budget for hiring out all this work.

Why Product Reviews are Important Customer Product Reviews and Rating for any Online Store Seller is very important. They are the direct brand ambassador of your products. After looking at Product Images and Description, visitors will look for the reviews.

Responsive websites mean a design that works perfectly well on all the devices whether it’s a mobile phone or tablet. For example, if you have a table on your website, the columns should fit in the screen when you open it on your mobile phone.   Reason to Have Responsive Websites for Online Business It is important for Online Retailers to have Mobile Friendly Online Store so that their visitors and customers can browse the products regardless of what mobile devices they are using.

As online business and activities boomed in recent years, online payments have become a significant part of the e-commerce industry. Credit and Debit cards, Wallets, UPI, are different modes of online transactions supported by payment gateways. What Is A Payment Gateway? A payment gateway is a process that connects your bank account to the platform where you want to make a transaction.

The ‘Recommended for You’ section encourages customers to buy additional products. A powerful Recommendation Engine stimulates demands and helps eCommerce Businesses in generating more sales. The biggest challenge for e-commerce businesses is giving superior customer service or user experience to buyers.

What Is Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google Analytics is a free Web analytics service that provides statistics and basic analytical tools for search engine optimization (SEO) and marketing purposes. The service is available to anyone with a Google account.

There are lots of small business in India which are offline and they are eager to come on online or want to create their e-commerce store with the help of ECOMMERCE PLATFORM in India. Might be you heard about lots of online website builder tools like Wix, MorecustomersApp, Shopify India, Zepo and so on. Most of the people are confusing in the selection of a good ECOMMERCE PLATFORM in India and relevant to their business and which one is affordable or good in pricing and plans.

Product Description important because if User Visit your page, looking for the product they need. The Next step is to convince them to buy that product. How? With a perfect product description that encourages a user to press on “buy now” button.