Understanding your customer is the biggest goal in any business whether you’re in eCommerce or running a brick-and-mortar store. Every retailer tries to develop a long relationship with his customers through various Customer Engagement tricks, but still, he has to
When you are creating an eCommerce store, a return policy will play an important role. Without a return policy, customers won’t trust your website. Further, all eCommerce websites that sell online must have a return policy or an exchange policy,